Returns & Exchanges
At Kapas Living, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery provided they are in their original, unwashed condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are neatly folded to prevent damage during transit.
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing